Just wanted to thank you again for the use of the villa. It was simply amazing, and I am so happy that I booked it when I did . If only it hadn't been booked directly after us, I may have been asking for a couple of extra nights.
Your management team is the best one we have dealt with in our 9 years of visiting Florida. We have stayed at villas where we couldn't reach anyone, anytime, for anything. Once I even had to call England and wake up the owner of the villa because the smoke alarms were going off and the management company would not answer the phone. So, your company rates an A+!
The villa & pool were wonderful, and thanks to mother nature, we got our fair share of sun. Sad to say that we are returning home to over 3' of snow.... we had hoped it would melt while we were away, but no such luck. I will never judge a pool by its direction again. The amount of sun we received was perfect. It was nice not to have to fight over the loungers by the pool, and the pool toy box was a nice surprise. The only, only thing I would change is one big table under the lanai for the family to eat at. Since there was only five of us, we ate at the table with the umbrella for all but two of our nights here. The spa was great - having it's own control meant that it was hot when we wanted it hot, and a mini pool when we didn't.
Well equipped describes the villa interior - and we appreciate all the 'extras' you have put into making it self sufficient and comfortable. The tv/sat/audio controls are a bit confusing, but manageable. Having all of the switches marked makes life so much easier, as does the reminder notes for important things (the tv!)
FYI - one of the first things we do is read the information binder provided. We appreciate all of the information that is collected to help make our stay as easy as possible. Thanks again