Guest Reviews

Nice room, great location, walkable to old town. Convenient access to Galley.

Clean, quiet, arctic A/C and fantastic customer service from the MWR point of contact, Mariola. We love staying at La Puntilla! Gracias.

The services, the facilities and the base support personnel interactions were excellent.

The room, the surrounding areas and the access / guards services were excellent. The MWR's personnel were professional, dedicated and supportive at all time.

I had a very pleasant stay at Gonzalez Hall Room 205 from October 10 to 13, 2025. The room was clean, comfortable, and well-prepared upon arrival. The amenities met expectations, and the environment was quiet and relaxing — ideal for rest. Communication with the host/staff was smooth and courteous. Overall, a great experience that I’d recommend to anyone visiting the area.

Best secret in town. Best views in town, comfortable accommodations, perfect location, friendly guards.

Best secret in town. Best views in town, comfortable accommodations, perfect location, friendly guards.

I like this place is exactly what I need when I travel from the west to the capital to hangout, everything is so close by. It was clean and the AC was also clean. Will try to stay monthly or bi-monthly. Front gate seem a bit disoriented on how to direct me to the specific building. I know it is not their job but little knowledge won’t hurt.

I like this place is exactly what I need when I travel from the west to the capital to hangout, everything is so close by. It was clean and the AC was also clean. Will try to stay monthly or bi-monthly. Front gate seem a bit disoriented on how to direct me to the specific building. I know it is not their job but little knowledge won’t hurt.

Everything as expected

We had a nice clean room at a very reasonable price. Communication with regard to our lodging was excellent. I would suggest you let future guests know they must go up a flight of stairs and there is no elevator. We were also disappointed that the galley was not open on the weekends. It was nice to be in walking distance of Old San Juan and we enjoyed the location.

Great location, so many things to do and see within walking distance. Thank you

It was our first time in San Juan and it was great. Nice guard, very helpful, easy check in and out. 1st class as always USCG! Thank you

We want to thank the MWR Guest Housing team for helping us out….again! I think this is our 6th or 7th time staying at La Puntilla and we couldn’t be more pleased with the team’s helpfulness and the accommodations. A special thanks to Karla as it seems to us she goes the extra mile for her customers. Gracias, Matthew and Sarita Marlow (USCG Retired)

The location was great right at old San Juan. Room was clean and the price was great. You could also have breakfast and Lunch at the dining facility at a very good price. We will stay here again

Great to location to old San Juan Staff was very helpful

Excellent visit to Base San Juan. The staff at the offices and on site perform their duties above and beyond expectations. Victor and the other lady at base San Juan are always helpful and perform flawlessly. Emma's replacement - Karla, is knowledgeable and helpful. My rooms were clean and well maintained. Parking is always sufficient. I have no complaints. the management should know that their employees and facilities reflect the high standards of the armed forces. Well done and thanks!! Ed Panas, 106 Congaree Drive, Raeford, NC 28376, 910-551-8610, Edward.panas@yahoo.com

Second time staying in this place and we love it. You have everything you need in the room and the best view of the San Juan bay. Walking distance of so many nice places and restaurants. Plus a super safe place. My favorite guest house so far.

Second time staying in this place and we love it. You have everything you need in the room and the best view of the San Juan bay. Walking distance of so many nice places and restaurants. Plus a super safe place. My favorite guest house so far.

Hola! Everything was great Thanks. Kindly , Mary G. Valle

Great stay for the price and being on base. The fridge and microwave is good to have in the rooms. Room 205 need the lights changed in the shower and toilet area, they are out. Other than that it was great and highly recommended.

Convenient and beautiful location. Our second time in two years and hope to come back again. Not a luxury hotel for sure but comfortable. Only suggestion would be to have WiFi available in the room. Emma and her crew are nice and responsive. Thanks for everything!

What a wonderful location. Emma was proactive with communication and everything was well planned and prepared before our arrival. The room was typical quarters but well supported with a/c, mini-fridge, microwave and anything else that might be needed. The base is 2 blocks from old San Juan and a very easy walk to the fort, restaurants and night life. We will definitely return!

My family and I enjoyed our stay very much. It’s a beautiful location and we will certainly plan to return.

Check in was simple and fast. The room was super clean and comfortable. Location is awesome! Observations, not complaints: Bed is small. A more comfortable chair would be nice. AC unit is loud and constant. Only one "other than white" towel for make-up/extreme dirt! All in all, an excellent value and a great location.

Great value for the price.. enjoyed my stay. Will rent again!

Overall great location in heart of Old San Juan. On-site parking, safe and clean accommodations, great room and exceptional service. Personnel on site we extremely helpful and professional. Highly recommend to anyone traveling to the area.

Overall great location in heart of Old San Juan. On-site parking, safe and clean accommodations, great room and exceptional service. Personnel on site we extremely helpful and professional. Highly recommend to anyone traveling to the area.