CHECK-IN & CHECK-OUT times vary according to your selected RV Property. We will coordinate with you and the RV property for Check-in and Check-out time.
CANCELLATION POLICY: Cancellations made 45 days or more prior to arrival are entitled to a 75% refund of the deposit. Any extra amount paid toward the rental will be returned in full. If you cancel less than 45 days prior to your arrival date, you will not receive a refund of any money that you have already paid toward the rental, unless we re-rent your entire stay at the full price. If we re-rent the entire stay at full price, you will receive 50% of your deposit back along with any balance paid above the deposit. Cancellations must be made by phone to avoid any misunderstanding.
TRIP INSURANCE: available through www.roamright.com.
ORIENTATION: When you check-in we will complete a pre-rental orientation of the unit that will take about 30 minutes to an hour depending on any prior experience you have with an RV. The entire process including paperwork, payment, and orientation is usually about an hour, so you should plan your departure and travel times accordingly.
*Limited delivery area. We deliver for FREE within 35 miles from Utopia, Texas. This would include Leakey, Concan/Garner areas and Bandera (we do not deliver to Garner State Park due to lack of sewer connections). There is $100 delivery charge for 36 to 60 miles. Trailer is not available for towing.